Customer Support Channels
A 1–hour Response Guarantee
Supplying superior quality support on–time is our high priority, so we support each cloud website hosting plan with a one hour ticket reply warranty. When you send a ticket or post an e–mail, our client technical support staff will try all they could do to present the most adequate solution to your issue and to supply you with advice promptly.
A Top–quality Support Service
Contact us any time needed. Our staff of specialists will be online for you 24x7x365 to reply to all your questions and to handle any situation that you might have. You also can post a technical support ticket from your Web Site Control Panel or send us an email at any time. Furthermore, on business days, you can easily give us a call or use the live chat option.
An Intuitive Help Section
The Control Panel includes an in depth knowledge base which is built into all areas. In each area, you’ll find a Help press button that will load for you a group of step–by–step tutorials on how to take advantage of a selected function or execute a selected action. Additionally, we have crafted short training training videos so that you could get a better idea of the Control Panel’s interface.