Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you’ll find a detailed Help section featuring a multitude of how–to articles and regularly asked questions. They are answered by our support team of capable techs. Simply type in your question and our intelligent system will provide you with the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • For people who would like to find out how to fix a commonly experienced problem by watching a tutorial video clip, we have added a compilation of video tutorials to our Web Site Control Panel. All the how–to video clips are concise and simple to follow. They offer you visual demonstrations of various site administration activities.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 support service and a 1–hour response time guarantee. Our qualified techs will be online for you 24x7x365 to respond to your enquiries and to take care of any problem that you may have. Just submit a support request from the Help Center and we will get back to you without any delay whatsoever.