A 99.9% Server Uptime
We have set up our cloud website hosting platform using reliable hardware components and significantly tweaked software. Our admins have installed a customized version of SELinux on our servers in order to guarantee the highest level of security and dependability. We have installed several anti–DoS tools combined with very powerful firewalls to make sure our network is invincible and safe.
All cloud website hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to offer a quality hosting service, you can scarcely lean on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure the fastest possible connection speed with the outside world.
And because of this, regardless of which datacenter facilities you opt for: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your money on the line, you cannot feel truly secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or if you wish to use a more powerful web hosting solution, like a Linux VPS servers or even a Linux dedicated servers – you will receive a full refund, without any hidden fees or refund taxes.
24/7 Technical Support
If you happen to run a hosting company, your technical support engineers are of highest importance. That is why we have attentively chosen a very qualified group of tech support engineers, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All trouble tickets are answered in less than 60 minutes and our average support ticket response time is well under twenty minutes!